Shipping & Postage
At The Danish Elf we care about the environment and endeavour to minimise our carbon footprint. Our shipping labels are printed on sustainable paper and we limit wasteful packaging.
Delivery fees are a flat $7.00 for orders up to $100 within Australia.
Free Delivery for orders over $100 within Australia.
Express Shipping is a flat $10 within Australia.
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Exchanges & Refunds
Your satisfaction is important to us. The Danish Elf offers an exchange policy*, up to 30 days after purchase. We also offer a refund policy for any faulty goods. For more information on your consumer rights or on the definition of faulty goods, please click here.
All merchandise must be returned in its original condition and packaging and proof of purchase must be supplied ie receipt.
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Shipping and handling charges are non-refundable.
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Refunds will be processed via the original form of payment.
NOTE: Any product purchased prior to Christmas must be returned one week prior to Christmas.
If you have any other queries regarding returns, please contact us or email our customer care team.
